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100% of customers would recommend Nordlogway

Nordlogway
20 October 2026

As every year, at Nordlogway we have conducted our Customer Satisfaction Survey (CSS), an initiative that allows us to listen to the companies we work with, understand their experiences and identify new opportunities for improvement.

This year's survey received 46 responses, representing 77% of our total revenue. In addition, 70% of our top 20 customers participated, providing a meaningful sample of how our services are perceived.

The average overall satisfaction score was 8.8 out of 10.

Among the aspects most highly valued by our customers were:

  • Personalised attention.

  • Service efficiency.

  • Flexibility.

  • The professionalism of our teams.

Another particularly significant result is that 100% of participating companies would recommend Nordlogway.

This feedback reflects the trust we have built with our customers and reinforces the importance of continuing to provide a personal, flexible service tailored to the specific needs of each operation.

To thank our customers for their participation, this year we sent everyone who completed the survey a thank-you letter and a candle, a small gesture to recognise the time they dedicated and the trust they place in Nordlogway.

We would like to thank everyone for their valuable feedback. Listening to our customers helps us continuously improve, develop our services and strengthen our approach to working, based on close relationships, professionalism and continuous improvement.