For years, logistics was understood as a support service: storing, moving, and delivering goods. Today, that paradigm has changed. Companies no longer seek just a provider; they seek a strategic partner who will accompany them in their growth, add value, and help them compete in an increasingly demanding global market.
At Nordlogway, this is our way of understanding logistics. Our service model is built on a clear premise: the customer at the center. This means clear and transparent rates, continuous support, smooth communication, and a firm commitment to constant improvement.
And this is not just talk—it’s proven.
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Satisfaction Index: 8.66/10 in 2024. We have a very high loyalty and recommendation rate, with customers acting as brand ambassadors. Our decision-making is based on customer feedback, and our internal processes are designed to improve their experience.
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Incident Index: 0.64% in logistics and 1.57% in transport.
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Fast and personalized service: short response times and solutions tailored to the customer’s real needs.
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Specialized team, in continuous training, always promoting the process of continuous improvement.
Every day we work so that our customers have real-time visibility of their operations, more efficient processes, and the peace of mind of knowing they have a team that responds and anticipates.
Because trust is not improvised—it is built with measurable results, solid relationships, and a shared vision of the future.
At Nordlogway, we believe logistics is not a cost—it is a lever for growth. And we are here to prove it, client by client, project by project.
