This month, our protagonist is Naoual Essyouti, a logistics professional with over a decade of experience, solid training in logistics management, and a daily superpower: using languages as a bridge to the world.
“I fell in love with logistics more than 10 years ago. I decided to study logistics management to consolidate my career and, since then, I haven’t stopped learning.”
For Naoual, speaking several languages is both a personal achievement and an operational tool that helps her better understand client needs, anticipate issues, and propose improvements that impact service quality. In a 100% international sector, where we work with clients across Europe, Africa, and Asia, this skill makes all the difference. “Languages have been my gateway to the world and today they’re essential to my client relationships: they enable smooth communication and help us bring new ideas to the table.”
Truly personalized service
At Nordlogway we define ourselves with a single idea: closeness. We’re a family-run company that cares for each client, taking their uniqueness into account and supporting their growth. Naoual lives it every day: she listens, translates needs into concrete processes, and coordinates to make the experience agile and reliable.
Evolving at the pace of the industry
Logistics is changing, and at Nordlogway we’re changing with it. Our team engages in continuous training to adapt operations, technologies, and quality standards to the market’s new demands. Naoual emphasizes this ongoing learning as the foundation for maintaining the flexibility and quality that are expected of us.
Transparency and active listening are also part of our service. When we detect that a part of a project doesn’t align with our current capabilities, we don’t leave the client on their own: we stay by their side and look for the best solution so their project can move forward without friction. Because our goal isn’t to “close” a service; it’s to solve a need.
3 of Naoual’s ideas for logistics that work
- Active listening before proposing solutions.
- Multilingual communication to remove barriers and speed up decisions.
- Continuous improvement: plan, do, check and adjust, and standardize.
“At Nordlogway we’re committed to offering the best service. Smooth communication and the right team are the foundation for achieving it.”
If you’re looking for a logistics partner that thinks about your business and supports you at every stage, get in touch with us! The Nordlogway team is at your disposal.
